Check to see which providers are “In-Network”

You will pay less out of pocket for visiting these providers. You can find out which providers are “in network” by calling Customer Service or logging into your member portal.

Find a provider with experience to meet your health needs

There are several types of providers that do primary care. Typically Family Practice, Internal Medicine or General Practice. There are also providers that focus on children, called Pediatricians.

Family Practice – Family practice providers are able to treat patients of all ages, from newborns to the elderly. They are generalists who can treat a wide variety of conditions.

Internal Medicine – Internal medicine providers typically treat adults and specialize in the prevention, diagnosis and management of disease and chronic conditions.

General Practice – General practice providers are like family practice physicians and can treat patients of any gender or age. 

Think about logistics

Do you want a provider located close to your home or office? You can use our provider directory to search for providers by location. You will also want to consider office hours. What days and times are they available to see patients? Will you need to take time off work to visit the office or can you go after work or on weekends?

Visit the provider

A face-to-face meeting will give you a feel for whether the provider is right for you. Be sure you feel comfortable in the office with the provider and other medical staff you will be working with. They should be someone you will be able to trust and rely on to help manage your care. Talk with them about any current medications you are taking and your medical history to be sure you are working together to manage any chronic conditions.