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Sanford Health Plan

Board member nominations are now being accepted!

 

Did you know that Health Plan Members just like you sit on the Sanford Health Plan Board of Directors? Consumer Directors make up a portion of the Plan’s Board and are responsible for performing business functions as required by state laws, regulations, and accreditation requirements. Consumer Directors must be insured by Sanford Health Plan; however they can be an active employee or a retiree. 

For more information on qualifying as a Consumer Director or to nominate a Consumer Director, email memberservices@sanfordhealth.org and a Consumer Nomination Form will be sent to you. You may also contact Member Services at (605) 328-6800 or toll free at (800) 752-5863 and request that a Consumer Nomination Form be mailed to you. Nominated consumers will be requested to complete a Board Application form that must be submitted to the Board of Director’s for review and approval. 

Consumer Board Nomination Form
 

 



 

Contact Us

Department

Question About:

Email

 

Phone Number

Member Services

Member claim inquiries/status, eligibility and enrollment,
provider access, complaints and appeals and
order ID cards


Email

  605-328-6800 
800-752-5863

Pharmacy Management

Prior-authorization of prescription drug coverage and formulary


Email   605-328-6807
800-805-7938
Choose Option 1

Utilization Management

Prior-authorization of medical services and
utilization review


Email

  605-328-6807 
800-805-7938

Choose Option 2

Care Management

Case management, medical conditions and health management and quality programs


Email

 
888-315-0884

Client Services

Employer group reports, forms, order member
enrollment guides, and general employer questions


Email

  605-328-6803

Provider & Payor Relations

Provider claim inquiries, contracting, check adjustments and claim reconsiderations


Email

  605-328-6877 
800-601-5086

NDPERS

Health Insurance partnership between
NDPERS and Sanford Health Plan


Email

  701-751-4125
1-800-499-3416

Flexible Spending Accounts

Member claim inquiries, eligibility and enrollment


Email

  605-328-6810 
877-737-7730

Sales

For individuals, for employers, for Medicare options


Email    605-328-7000
800-251-5316

TTY Line

For individuals who have hearing impairments

     877-652-1844
LanguageLine Solutions  Language assistance.      800-892-0675
             

 


General Information Phone Number
(605) 328-6868 or toll free at 1-877-305-5463
Monday - Friday, 8 a.m. to 5 p.m. CST

Office Location
Cherapa Place
300 Cherapa Place, Suite 201
Sioux Falls, SD 57103

Mailing Address
Sanford Health Plan
PO Box 91110
Sioux Falls, SD 57109-1110

Sanford Health Plan’s My Sanford Nurse
Have access to a 24-hour health information resource that provides answers to health-related questions that arise outside of your healthcare visits.
Call 1-888-315-0886 or register/login to your myhealthplan account to submit a question online.

Tell Us About Yourself

Insurance terms are confusing. Let us help make sense of it all.

Purchasing through Sanford Health Plan or the Marketplace, let us explain the differences

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Tell Us About Yourself

Insurance terms are confusing. Let us help make sense of it all.

Purchasing through Sanford Health Plan or the Marketplace, let us explain the differences

Tell Us About Yourself

Insurance terms are confusing. Let us help make sense of it all.

Purchasing through Sanford Health Plan or the Marketplace, let us explain the differences

Sanford Health Plan offers two different provider network products in your area. Select what option that best fits your needs.

Click here to search our provider directory. If your doctor does not display, they most likely are not a participating provider with Sanford Health Plan. Feel free to continue the Plan Picker tool if you are still interested in what options Sanford Health Plan has to offer. If not, we appreciate you using our Plan Picker!

Please complete all steps in the questionnaire to see your results.